Communication

Communication | Media Interview Tips | Media Training | Presentation Training | Presentations | Public Speaking
Quick Tip: Eliminate Fillers to Communicate More Effectively
ByLisa Elia February 4, 2021August 18, 2026
Eliminate fillers, such as “um, “like,” “you know,” and “I mean,” to communicate more clearly and confidently. You will appear more self-assured, polished, and prepared if you use fewer filler words. The overuse of fillers detracts from your message. Quite often, people focus more on your filler words than your actual message. Furthermore, people might…
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Business Tips | Communication | Public Speaking | Social Media
Quick Tips: How to Avoid Spreading Misinformation
ByLisa Elia January 25, 2021August 18, 2026
There has rarely been a time when clear communication was valued and needed as it is now. Each of us can help stop the spread of misinformation and disinformation. There are many more in-depth articles about how to evaluate the factual accuracy of various news media outlets and how to evaluate information. Here are two…
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Branding | Communication | Messaging
We're Ripping the Tape from Our Mouths
ByLisa Elia June 1, 2020August 18, 2026
When I was a child, my family lived in Geneva, Switzerland for a few years for my father’s job at DuPont. When I got older, my father told me that there were times that he was in meetings with people he had reason to believe were Nazis, which incensed him. He’d served in the U.S….
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Business Tips | Communication | Media Training
Transparency, Clarity, and Compassion
ByLisa Elia April 22, 2020August 18, 2026
We are living in a time of the greatest uncertainty that many of us have ever experienced. For most people, much of life beyond the present day is a question mark. Opacity and a lack of communication lead to mistrust and frustration. The people who deliver clear information with genuine caring stand out and attract…
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Business Tips | Communication | Crisis Communication | Reputation Management
Reputation Management and The PPP Loan Disaster
ByLisa Elia April 20, 2020August 18, 2026
Reputation Management and The PPP Loan Disaster: How Some Large Companies and Banks Alienated Small Businesses — An Opportunity to Make Amends Update 4/23/20 — Since yesterday, more of the large companies that received PPP loans have vowed to return them, including Kura Sushi, Sweetgreen, Ruth’s Chris Steakhouse, and DMC Global. Update: 4/21/20, 3:00 PM…
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Communication | Crisis Communication | Media Training | Messaging
Four Steps to Prepare for Business Reopening During COVID-19
ByLisa Elia April 8, 2020August 18, 2026
Four Steps to Prepare for Business Reopening During COVID-19 Now Is the Time to Plan for Changes in Procedures and Communications With all of the adjustments that most companies have made to respond to the COVID-19 pandemic, it’s easy to focus primarily on the challenges in front of you. However, for business leaders, this is…
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Communication | Media Training | Presentation Training | Presentations | Video Meetings
How to Be Effective in Virtual Meetings: Adjusting Your Communication Style
ByLisa Elia March 27, 2020August 18, 2026
How to Be Effective in Virtual Meetings and Presentations: Adjusting Your Communication Style Video conferencing can be an extremely effective way to hold meetings and deliver presentations. People tend to try to focus solely on the meeting and ignore distractions because their face is zoomed in on, they are probably less likely to be looking…
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Communication | Media Interview Tips | Media Training | Public Speaking
Avoid Sarcasm at Work
ByLisa Elia February 14, 2019August 18, 2026
You may have read about a Harvard University study that was published a year or so ago, which stated that sarcasm can increase your creativity. As references to this article continue to be passed around by bloggers and others, people are often forgetting to include the caveats about trust in the relationship and understanding when…
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Communication | Panel Moderating | Panels
Panel Moderating Quick Tip
ByLisa Elia October 15, 2018August 18, 2026
If you’re hosting a panel, it’s up to you to manage the audience. If you open the floor to an audience Q&A, know that there will be some people who say they want to ask a question but then use their time with the mic to promote their agendas, rather than contribute to the discussion….
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Communication | Media Interview Tips | Media Training
Media Interview Quick Tip – Don't Betray Your Beliefs For 15 Minutes of Fame
ByLisa Elia September 28, 2018August 18, 2026
Sometimes a TV producer or editor from a media outlet contact experts in the hopes that the experts will share exactly the opinion they want in order to shape their story. If you’re an expert, it’s important that you maintain your integrity and only say what you truly believe. Otherwise, you simply become a mouthpiece…
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