Continue Building Your Communication Skills
Explore Communication Tools HQ, a growing library of practical communication guides, checklists, and other resources. You’ll also receive Lisa Elia’s Communication Matters newsletter with new insights and updates.

Avoid Sarcasm at Work
You may have read about a Harvard University study that was published a year or so ago, which stated that sarcasm can increase your creativity. As references to this article continue to be passed around by bloggers and others, people are often forgetting to include the caveats about trust in the relationship and understanding when…

Crisis Communication Tips
The following crisis communication tips are meant to provide you with your initial steps. If you need help managing a crisis, call us at 310-479-0217. Or, email us at team@expertmediatraining.com. Crisis Communication Tips to Get You Started Crisis communication tip #1: Don’t hide. If a situation that reflects negatively on you, your client or your…

Media Interview Quick Tip – Don't Betray Your Beliefs For 15 Minutes of Fame
Sometimes a TV producer or editor from a media outlet contact experts in the hopes that the experts will share exactly the opinion they want in order to shape their story. If you’re an expert, it’s important that you maintain your integrity and only say what you truly believe. Otherwise, you simply become a mouthpiece…

How to Deliver Dry Information with Style
On a recent trip to Denver, my husband and I flew Spirit Airlines. If you’re not familiar with Spirit Airlines, imagine the most basic, no-frills, charge-you-for-everything airline you can fathom. That’s Spirit. Apparently, even a seat-back pocket to stow your goods while you fly is too much to ask, so there are a few bungee…

How to Prepare for Investor Pitch Competitions and Win
Investor pitch competitions can be a great way to be seen by potential investors, build your network and, if everything aligns well, win some prize money for your startup. Last night the winner of the Women Founders Network 2017 Fast Pitch competition was Sashee Chandran, the founder of Tea Drops. I was ecstatic because I…

Top 10 Communication Tips
There is so much that can be said about improving one’s communication skills that we could be reading (or writing) forever. Sometimes you simply want a list of reminders. This is such a list. My online programs go into greater depth on each topic with exercises to help you explore your unique communication patterns and…

What Do People Need to Hear from You?
At times like this, when it seems the world is under attack by hate groups, more hate is not what’s needed. If you think of the people in your sphere of influence and what they need you’ll be better able to serve them. Do they need consoling, do they need hope, do they need ideas…

Passion Is Not Enough – Messaging Tip
When delivering a speech, presentation, or media interview, speaking from the heart is important, but a message must also make sense logically. There are times when a very passionate speaker can draw people in by affecting the audience emotionally, but if upon further reflection the argument or position presented by the speaker doesn’t hold up…

Creating Strong Relationships with the Media
Preparing yourself or your team for media interviews includes understanding how to create and maintain good relationships with members of the media. Over the years, I’ve interviewed members of the media from outlets that include The Associated Press, Los Angeles Times, Clear Channel Radio and many others. Here are some tips based on what they…

Giving Back – My High School Visit via Youth Business Alliance
Giving back to the community in various ways has always been important to me, especially when it comes to education. Last Thursday I visited Ánimo Leadership Charter High School, where I made a presentation about my work and career path to become a media trainer and presentation trainer. This was all done through Youth Business…
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