There is so much that can be said about improving one’s communication skills that we could be reading (or writing) forever. Sometimes you simply want a list of reminders. This is such a list. My Public Speaking Mastery and Communication Quantum Leap programs go into greater depth on each topic with exercises to help you explore your unique communication patterns and tips to improve upon the aspects of your communication you wish to elevate.
1. Eliminate negative self-talk.
Negative self-talk comes in many forms, including putting yourself down, diminishing your accomplishments, not accepting compliments, or beginning sentences with, “I’m just a…”. It is not productive, it is disempowering, and it reinforces beliefs you don’t want to hold about yourself. Replacing these thoughts with affirmations and factual reminders of your strengths will shift your mindset and the way others perceive you.
2. Pay attention to your posture.
Changing your posture can instantly change how you feel and how you are perceived by others. Stand tall with your shoulders relaxed and open—this not only boosts your confidence but also conveys it clearly to those around you.
3. Enter every situation with empathy and curiosity.
Effective communication begins with understanding the other person’s or audience’s perspective. When you enter a conversation with empathy, you create space for connection. When you pair it with curiosity, you open the door to learning and deeper understanding. This mindset reduces defensiveness, transforms difficult conversations, and helps you respond in ways that build trust and rapport. It also gives you an advantage in negotiations.
4. Be assertive, not aggressive or passive: identify the differences.
Assertive communication is respectful, diplomatic, empowered, and effective. It means stating your needs clearly while respecting the rights and feelings of others—without resorting to hostility or silence.
5. Read body language more closely.
Pay close attention to your body language and that of others to achieve the most effective communication. Our true feelings and thoughts are conveyed through eye contact, the placement and movement of the feet, hands, hips, legs, and more. Learning to interpret these cues accurately can help you build rapport, avoid misunderstandings, and respond with greater empathy.
6. Polish your writing skills.
Sometimes your written words create the first impression someone will have of you, and they could open doors for you or close them forever. Clear, concise, and thoughtful writing demonstrates professionalism and ensures your message lands exactly as you intend.
7. Speak with power.
Speak with conviction, a confident tone and energy, and moderate pacing to inspire trust and leave a lasting impact. Be sure of what you’re sure of. Strong, intentional speech conveys authority, inspires trust, and helps your message resonate long after you’ve spoken.
8. Replace lazy listening with committing to the moment.
Becoming a great listener will improve relationships and can lead you to great success. Give others your full attention, listen without planning your next response, and you’ll gain insights that can transform both conversations and outcomes.
9. Transform arguments and address delicate topics sensitively.
Discover what’s beneath the argument so you can transform it into a productive conversation, and broach delicate situations with forethought and sensitivity. When you approach conflict with calm and curiosity, you open the door to resolution rather than escalation.
10. Communicate to inspire, empower, and motivate people.
People almost always want to be inspired, empowered, or motivated. Consider what you can say to give them the lift that will help them feel better and do better.
If you would like to improve your communication skills or those of your team or clients, arrange a complimentary consultation with Lisa Elia.
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This post was written by Lisa Elia, a media trainer, presentation trainer, pitch coach, communication expert, and speaker. She trains clients around the world for media interviews, speeches, internal and external presentations, panels, investor presentations, and promotional videos, and provides executive and team communication coaching.
With more than 25 years of experience, Lisa has prepared clients for interviews with TODAY, GMA, The Wall Street Journal, CNN, ESPN, and hundreds of other outlets. Lisa has shared her expertise with national media outlets that include Inc., Entertainment Tonight, E!, and many others. Clients include entrepreneurs, Fortune 500 companies, and everything in between as well as athletes, celebrities, and other public figures.
Here are links to a few other articles you might enjoy:
Body Language in Interviews and Meetings – Nonverbal Communication
https://expertmediatraining.com/body-language-in-interviews-and-meetings/
How To Prepare for Presentations – 6 Tips for Effective Presentations
https://expertmediatraining.com/how-to-prepare-for-presentations/
Prepare for Media Interviews BEFORE You Book One
https://expertmediatraining.com/prepare-for-tv-interviews-media-trainer-tips/
Frequently Asked Questions about Media Training
https://expertmediatraining.com/faqs-about-media-training/
